After
the explosion of social media networking and micro blogging, the
internet has started working adversely for the autocratic and less
consumer driven companies. The power is in the hands of customers.
They can project a company to top and bring down from a position
within a short span of time. It makes business organizations
compulsive to cater their customers persuasively.
However,
the internet has transferred the power from institutions to subjects
but it has also developed perils of hostile customers. Sometimes,
rival online marketers put feet in the shoes of hostile customers and
try to defame rival companies by posting fake customer reviews and
complaints.
Answer
Back
Avoiding
fake customers is the only way to encourage such hostile rival online
marketers turned hostile customers. Therefore, you must answer back
to the questions and claims of such reviewers.
Take
Positive Reviews
Well,
it is indeed true that you cannot compete with negative marketing
because negativity travels faster than positivity over web.
Therefore, you should try to take positive reviews from your real
customers to minimize the impact of negative reviews.
Talk
to Authorities
Usually,
you will find the negative reviews against your business organization
in some primary sites like TrustPilot.com and MouthShut.com.
Therefore, you can approach the officials of these websites to
register your concern related to fake customer review. In most cases,
these sites understand the genuine issues of business organizations
and delete the fake ones.
So,
just try to work attentively to save your positive online reputation
among your customers.
For a clear glance, you can check out xicom reviews online or contact us for further details.
For a clear glance, you can check out xicom reviews online or contact us for further details.
